Our Commitment to Your Satisfaction

At ActualTests Online, we strive to provide the highest quality IT certification preparation materials. However, we understand that there may be circumstances where you need to request a refund or cancel your order. This Refund and Cancellation Policy outlines the conditions under which refunds or cancellations may be granted.

Refund Policy

If you are not satisfied with your purchase, you may request a refund under the following conditions:

• Within 7 Days of Purchase: Refund requests must be made within 7 days of the original purchase date. To be eligible for a refund, the materials must not have been downloaded, accessed, or used.
• Downloaded or Accessed Materials: If the materials have been downloaded, accessed, or used, refunds will not be issued, except in cases of technical issues with the content.
• Technical Issues: If there are technical problems with the material that cannot be resolved by our support team, you may be eligible for a refund. In such cases, please contact us immediately.

Cancellation Policy

You may cancel your order under the following conditions:

• Before Download or Access: Orders may be canceled before the materials have been downloaded, accessed, or used. Please contact our support team to initiate a cancellation.
• After Download or Access: Once the materials have been downloaded, accessed, or used, cancellations are not permitted.

How to Request a Refund or Cancellation

To request a refund or cancel your order, please contact our support team at:

Email: support@actualtests.online

Phone: +91 6361 861 241

In your request, please include your order number, the reason for the refund or cancellation, and any relevant details. Our support team will review your request and respond within 48 hours.

Processing Refunds

Approved refunds will be processed within 7-10 business days and will be credited back to the original payment method. Please note that processing times may vary depending on your financial institution.

Changes to This Policy

We reserve the right to update or change this Refund and Cancellation Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.